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Terms of Use

Last updated: 9 November 2026

These terms govern your use of the App Store Operator website (https://app-store-operator.com), its dashboard and services (together, the "Service"). The Service is provided by Nefarius Apps Bilgi Teknolojileri Limited Şirketi, Fatih Sultan Mehmet Mah. Balkan Cad. Meydan İstanbul AVM No:62A, 34771 Ümraniye/İstanbul, Türkiye ("Nefarius", "we"). By using the website, joining the waitlist or creating an account you accept these terms. If you use the Service for a company, you confirm that you may bind it, and "you" means that company.

How we process personal data is explained in our Privacy Policy (https://app-store-operator.com/privacy).

1. The Service

App Store Operator is a growth platform for mobile app developers. It brings together data from the app stores, in-app events and sales: for example editing and publishing App Store metadata, reading and replying to reviews, App Store analytics and sales reports, and in-app event funnels.

2. Pre-launch status

The Service is not yet open to the public. Today the website lets you join a waitlist, and accounts are limited to the people we invite.

  • Joining the waitlist does not create a contract for the Service, does not guarantee access and costs nothing. We will email you when sign-ups open.
  • Pricing has not been decided. Nothing in the Service is charged today. Before any part of the Service becomes paid, we will publish the prices and tell account holders by email at least 30 days before charging starts. You will be charged only if you accept the prices; if you do not, you can stop using the Service and close your account.
  • Features described on the website, including those marked as coming soon, may change, arrive later or not be offered. While the Service is in preview, we may change or remove features with reasonable notice.

3. Accounts

  • You must be at least 18 and able to enter into contracts, and the information you give us must be accurate.
  • Keep your password secret. You are responsible for what is done through your account unless it was caused by our fault. Tell us at once at [email protected] if you think someone else has access to it.
  • A workspace belongs to the account that created it. Its owner decides who the members are and what they can do, and is responsible for their use of the workspace.

4. App store connections and API keys

To use most of the Service you connect your App Store Connect account (and, when supported, your Google Play account) with credentials you create there, such as an API key.

  • You confirm that you are allowed to give us these credentials and to let the Service act for the related developer account. Create the key with the narrowest role that covers the features you use.
  • We store your credentials encrypted and use them only to perform the actions you request and the syncs you enable. We do not use them for anything else.
  • Changes the Service sends to the app stores (for example metadata or replies to reviews) are made only when you or a member of your workspace ask for them. You are responsible for checking them before you publish and for complying with Apple's and Google's rules and agreements.
  • You can revoke a key at any time in App Store Connect or by removing the connection in the Service.
  • Apple and Google are independent third parties. We do not control their services, APIs, review decisions, data or availability, and we are not responsible for them. If they change or restrict their APIs, the related features may stop working until we adapt them.

5. Your data

  • You keep all rights to the data you enter, connect or send to the Service ("Your Data"). You give us a non-exclusive, worldwide, royalty-free right to use Your Data only to provide, secure and support the Service for you, for as long as you use it.
  • Where Your Data contains personal data of other people (for example reviewers' nicknames, or your app users' events), you are the controller and we process it on your behalf, as described in the Privacy Policy and our data processing agreement. You are responsible for having a legal basis for that data and for informing the people concerned.
  • When you delete your account or a workspace, we delete Your Data within 30 days. If you ask in writing before deletion, we first give you a copy in a common format.

6. In-app events (Events)

If you add Events to your apps, you also accept these rules:

  • You will tell your users, in your app's privacy policy, that you collect usage data through a service provider, and obtain their consent where the law or the app store's rules require it.
  • You will not send names, email addresses, phone numbers, precise location, advertising identifiers, text your users typed, special categories of personal data, payment card data or any other data the integration guide forbids, and you will not use Events in apps for children.
  • Each app's write key is public by design; you are responsible for events sent with it until you rotate or revoke it. We may limit or revoke a key that is abused or endangers the Service, and tell you when we do.
  • Event Data is kept for 13 months and then deleted automatically.
  • Events are collected on your users' devices and may be delayed or lost. Counts and funnels are estimates for product decisions; they must not be used for financial reporting, billing or payments to third parties.
  • You may use and modify the tracker code published in our integration guides in your apps for as long as you use Events; apps you already shipped may keep it afterwards. We keep all other rights in it.

7. Acceptable use

You must not:

  • use the Service in breach of the law, of third parties' rights or of Apple's and Google's agreements and guidelines;
  • connect a developer account or app you are not authorised to manage;
  • try to access other customers' data, test or break the security of the Service without our written permission, or get around its limits;
  • overload the Service, send automated requests outside the documented interfaces, or scrape it;
  • copy, resell, rent or offer the Service to third parties as your own, or reverse engineer it except where the law allows it;
  • upload malware or content that is unlawful, misleading or infringes others' rights.

8. Suspension

We may suspend access to the Service, a workspace or a feature, with notice where practical, if we reasonably believe that it is used in breach of these terms or the law, that it puts the Service or other customers at risk, or that a competent authority requires it. We lift the suspension when the cause is resolved.

9. Intellectual property

The Service, its software, design, texts, logos and the "App Store Operator" and "Nefarius" names belong to Nefarius or its licensors. While these terms apply, we give you a personal, non-exclusive, non-transferable right to use the Service for your own business. No other right is transferred to you.

If you send us suggestions or feedback, we may use them freely without obligation to you.

App Store, App Store Connect and Apple are trademarks of Apple Inc.; Google Play is a trademark of Google LLC. App Store Operator is not affiliated with, endorsed or sponsored by Apple or Google.

10. Availability and disclaimers

We work to keep the Service available, secure and accurate, but during the pre-launch and preview period the Service is offered as it is and as available. In particular:

  • we do not guarantee uninterrupted or error-free operation, or that the Service will meet a specific need of yours;
  • data from Apple, Google and your apps' devices may be delayed, incomplete or revised by its source, and we do not guarantee that it matches the source;
  • suggestions, analyses and figures in the Service are support for your decisions, not professional advice and not a promise of rankings, downloads or revenue.

These disclaimers do not limit any right that the law does not allow to be limited.

11. Liability

  • We are not liable for indirect damage, including loss of profit, revenue or business opportunity, unless it was caused by our intent or gross negligence.
  • For other damage, our total liability arising from these terms and the Service in any 12-month period is limited to the greater of the fees you paid us for the Service in that period and the Turkish lira equivalent of USD 100.
  • These limits do not apply to damage caused by intent or gross negligence (Turkish Code of Obligations Art. 115), to death or bodily injury, or where the law otherwise forbids limiting liability. If you are a consumer, your mandatory rights under consumer law are not affected.
  • You are liable to us for damage, third-party claims and administrative fines arising from your breach of sections 4 to 7, including reasonable legal costs, to the extent caused by your fault. We will tell you promptly about such a claim and let you take part in the defence.

12. Term and termination

  • These terms apply as long as you use the Service.
  • You can close your account at any time by writing to [email protected].
  • We may end your access to the Service with at least 30 days' notice by email, or immediately if you seriously or repeatedly breach these terms and, where the breach can be remedied, do not remedy it within 7 days of our notice. If we stop offering the Service altogether, we will give at least 60 days' notice.
  • After termination, Your Data is handled as described in section 5. Sections that by their nature continue (in particular 5, 9, 11 and 15) survive termination.

13. Changes to these terms

We may update these terms, for example when the Service or the law changes. We will publish the new version on this page and, if you have an account, tell you by email at least 30 days before a material change takes effect. A change to your detriment applies to you only if you accept it; if you do not, you may close your account before the change takes effect, and the earlier version continues to apply until then. Changes required by law or needed at once for security may apply sooner.

14. Other terms

  • Neither party is responsible for failure to perform caused by events beyond its reasonable control (force majeure), such as natural disasters, war, epidemics, actions of authorities, or outages of networks, hosting providers or the app stores.
  • You may not transfer your rights under these terms without our consent. We may transfer them to a successor of our business and will tell you if we do.
  • If a provision is invalid, the rest of these terms remain in force, and the invalid provision is replaced by a valid one that comes closest to its purpose.
  • We contact you by email at the address on your account or waitlist entry; you contact us at [email protected]. Electronic records kept in the ordinary course of business may be used as evidence; you may prove the contrary.
  • These terms are published in Turkish and English. If they differ, the Turkish version prevails for users established or resident in Türkiye and the English version for everyone else.

15. Governing law and disputes

These terms are governed by the laws of the Republic of Türkiye. If you are a merchant or a public legal entity, the courts and enforcement offices of İstanbul (Çağlayan) have jurisdiction. If you are a consumer, the statutory rules apply, including your right to apply to the consumer arbitration committees and consumer courts of your place of residence. Mandatory consumer protection rules of the country where you live continue to apply to you.

16. Contact

Nefarius Apps Bilgi Teknolojileri Limited Şirketi, Fatih Sultan Mehmet Mah. Balkan Cad. Meydan İstanbul AVM No:62A, 34771 Ümraniye/İstanbul, Türkiye. Email: [email protected].